State Farm® Insurance Agent Adrian Sims
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Keyla Bustos
April 16, 2025
5
out of
5
rating by Keyla Bustos
"Cecilia is the best there ! I love her service very professional and really explained everything to perfection. We need more people like her !"
We responded:
"Thank you, Keyla! I'm delighted to hear about your positive experience with Cecilia. Her professionalism and ability to explain everything clearly are truly valued. We're grateful to have her as part of our team. If you have any further questions or need assistance, feel free to reach out!"
Randy
April 1, 2025
5
out of
5
rating by Randy
"Wonderful service saved me a lot on insurance"
We responded:
"Thank you, Randy! I'm happy to know that our service helped you save on insurance. If you have any more questions or need assistance, feel free to reach out."
Tippi Vermillion
March 27, 2025
5
out of
5
rating by Tippi Vermillion
"We stopped to get subs for lunch. The ladies in the Deli were alll HUSTLING!!! Mae made our subs and she was so sweet and kind!! Jojo and Alyssa were her counterparts and they as well were all sweet and kind! Several other ladies in the department were keeping them running so smooth! A++++++ ladies!!!!"
We responded:
"Thank you, Tippi, for sharing your experience! It's wonderful to hear about the fantastic service you received from Mae, Jojo, Alyssa and the rest of the team. Their dedication and kindness truly shine through. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
Omar Cruz
March 26, 2025
5
out of
5
rating by Omar Cruz
"Cecilia was so easy to work with! Brought my rate down more than I expected! Don’t think twice about giving her a call."
We responded:
"Thank you, Omar, for sharing your experience! I'm happy to hear that Cecilia was able to assist you effectively and help lower your rate. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!"
Sherice Williams
March 25, 2025
5
out of
5
rating by Sherice Williams
"I just had to take a moment to write a review. Today, I hit a pothole in the city of Riverdale, and my tire burst. I needed to call roadside assistance, but I only had 2% battery life left and no charger. In a panic, I called Adrian's office and asked if they could contact roadside assistance for me, since my battery was about to die. I provided them with my location, and about 20 minutes later, who shows up? Adrian Sims! She came to inform me that the tow truck would arrive in approximately 2 hours, and she even brought me a charger. I was completely taken aback by this gesture. This is customer service at its finest! I'm getting emotional just writing this because I truly didn't expect such kindness. Her office embodies the saying, "Like a good neighbor, State Farm is there!" Thank you so much, Adrian, and to your staff. I greatly appreciate it!"
We responded:
"Sherice, I'm so happy to hear about your experience! It was my pleasure to assist you during such a stressful situation. I'm glad I could help and that you felt supported. Your kind words mean a lot to me and the team. If you ever need anything else, don't hesitate to reach out. Thank you for being a valued part of our community!"
Jhon Delius
March 14, 2025
5
out of
5
rating by Jhon Delius
"I wanted to take a moment to express my appreciation for Ms. kabani . She was truly great during my recent interaction with her. she made me feel welcome and comfortable. I especially want to thank her for adjusting my policy; I am much happier with the changes. Additionally, she was able to provide me with valuable new knowledge that I found very helpful. Please pass along my gratitude to her for her exceptional service. Thank you!"
We responded:
"Thank you, Jhon, for sharing your positive experience with Kabani! I'm delighted to hear that she made you feel welcome and comfortable during your visit. It's wonderful that the policy adjustments have left you happier, and that you found the new information she provided valuable. I'll be sure to pass along your gratitude to her for her exceptional service. If you have any further questions or need assistance, please feel free to reach out to our office."
Heredity Masonry Contractors LLC
February 11, 2025
5
out of
5
rating by Heredity Masonry Contractors LLC
"Cecilia Herrera was very helpful in explaining the insurance services that she offers for my masonry business. She explained everything that I needed to know about insuring my business. Thanks to Cecilia I was able to learn more about insurance, that I didn’t even know about! I highly recommend talking with Cecilia about any insurance inquiries."
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that Cecilia was able to assist you with your insurance needs for your masonry business. Her dedication to providing clear and comprehensive explanations is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Bonnie Cherry
February 3, 2025
5
out of
5
rating by Bonnie Cherry
"Cecilia was Very helpful and assisted me with my home and auto insurance. Very pleasant experience Thanks"
We responded:
"Thank you, Bonnie! I'm happy to know that Cecilia was able to assist you with your insurance needs. It's great to hear you had a pleasant experience. If you have any more questions or need further assistance, feel free to reach out."
Edward Jones
December 2, 2024
5
out of
5
rating by Edward Jones
"Cecilia Herrera is a great assets to state farm. Professional and polite thank you for helping me give her a raise!"
We responded:
"Edward, thank you for your kind words! We're glad to hear that Cecilia has made such a positive impact. We're grateful to have her on our team, and your feedback means a lot. If you need any further assistance, don't hesitate to reach out!"
Terry Cohen
November 27, 2024
5
out of
5
rating by Terry Cohen
"Mrs.Terri did a great job thanks again"
We responded:
"Terry, thank you for your wonderful feedback! I'm happy to know that Terri provided you with excellent service. We appreciate your trust in our team and look forward to assisting you with any future needs."
Dajuan Thompson
November 14, 2024
5
out of
5
rating by Dajuan Thompson
"Terri took good care of me and did great job of giving me the right plan suitable for me"
We responded:
"Dajuan, Thank you for your wonderful review! I'm glad to hear that Terri was able to provide you with a plan that suits your needs. We appreciate your trust in our office and are always here to help with any future questions or needs. - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
wayne vincent
November 5, 2024
5
out of
5
rating by wayne vincent
"Met with Kabani on my business ins needs. She took the time to explain the types of payment plans to go along with my cash flow Thanks Kabani 🤩👍"
We responded:
"Wayne, thank you for your wonderful review! I'm glad Kabani could assist with your business insurance needs and provide clear explanations on payment plans that fit your cash flow. Your satisfaction is important to us, and we're grateful for your feedback. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
Paolo Faraon
November 2, 2024
5
out of
5
rating by Paolo Faraon
"was very patient with me and took me through the process step-by-step and was very punctual and contacted me as soon as she could with more details"
We responded:
"Paolo, thank you for your wonderful review! I'm glad to hear that you found the process smooth and appreciated the step-by-step guidance. It's great to know that punctuality and timely communication made a positive impact on your experience. If you ever need further assistance or have any questions, don't hesitate to reach out. - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
LaTasha Johnson
September 26, 2024
5
out of
5
rating by LaTasha Johnson
"I met Adrian and she was amazing. Definitely check out her office for great service."
We responded:
"LaTasha, thank you so much for your wonderful review! I'm glad you had an amazing experience with Adrian. Our office is committed to providing great service, and your feedback means a lot to us. If you ever need anything, don't hesitate to reach out. - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
Sean Swope
August 30, 2024
5
out of
5
rating by Sean Swope
"Absolutely excellent! Saved me money and also got me a much better policy than my previous insurance company"
DOUGLAS ODONNELL
August 12, 2024
5
out of
5
rating by DOUGLAS ODONNELL
"The agent gets it done. All went well."
We responded:
"Hey Douglas, Thanks for the awesome review! I'm glad everything went well and that we could get it done for you. If you need anything else, we're here to help! - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
Pamela Harris
July 31, 2024
5
out of
5
rating by Pamela Harris
"Kabani Rhone has been so helpful during my loss. She is patient, knowledgeable and always have a smile on her face. Ms. Rhone customer service is outstanding."
We responded:
"Hey Pamela, Thanks a lot for your wonderful review! I'm so glad Kabani could be there for you during such a tough time. Her patience, knowledge, and positive attitude are truly appreciated. We'll make sure she knows how much her outstanding customer service means to you. If you need anything else, we're here for you! - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
dgrfpp
July 7, 2024
5
out of
5
rating by dgrfpp
"I personally have had the pleasure to be assisted by Mrs Eboni , she’s absolutely amazing. But I haven’t had one single bad experience with anybody working here.. highly recommended."
We responded:
"Thank you for your wonderful feedback! We are thrilled to hear that Eboni provided amazing assistance, and we are delighted that you have had consistently positive experiences with our team. We are grateful for your recommendation and look forward to assisting you further in the future! Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
Rhavay Hines
February 16, 2024
5
out of
5
rating by Rhavay Hines
"Been with this agency for almost two years after switching insurance agencies and I couldn’t be more happier. The professionalism and relatability of Ms. Eboni Law is unmatched. She has always went above and beyond when it comes to my concerns and explaining my policy in detail to make sure I’m more than covered than what I used to have at a much lower and manageable rate. I recommend Ms. Law and the Adrian Sims Office to anyone looking to switch insurance agencies! Thank you so much!"
We responded:
"Rhavay, thank you immensely for sharing your wonderful feedback with us! We're truly honored to have had the opportunity to serve you for nearly two years now, and we're absolutely thrilled to hear about your positive experiences with Eboni and our team at the Adrian Sims Office. Your recommendation means the world to us, and we're incredibly grateful for your trust and confidence in our services."
Jennifer Henderson
January 29, 2024
5
out of
5
rating by Jennifer Henderson
"I had the honor of working with Ms crissy Tyson. Simply amazing great customer service. She was able to answer all of my questions and able to give me different quotes. I definitely recommend her such a friendly person to work with."
We responded:
"Thank you,Jennifer, for your positive feedback and for acknowledging the exceptional assistance provided by Crissy. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Erin W. McMillion
January 5, 2024
5
out of
5
rating by Erin W. McMillion
"Eboni at the Adrian Sims State Farm office was able to quickly give a quote for a rental property I was purchasing. That quote beat all other rates I received. The office worked well with the lender to exchange all necessary information to make sure there were no hiccups for closing. I look forward to working with them for future investments."
We responded:
"Thank you, Erin, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Eboni, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Chris Hill
December 14, 2023
5
out of
5
rating by Chris Hill
"Just wanted to let people know that you have an amazing person working for the company Crissy Tyson was was so professional and accommodating with my experience with this company and I will recommend people to ask for her cause she is great at what she does.😁"
We responded:
"Thanks for the kind words, Chris! We’re happy to hear Crissy was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Koi Zellars
December 13, 2023
5
out of
5
rating by Koi Zellars
"Starting off these days people who are in customer service based positions seem to be very impatient and seem to just not care at all and is all about the money. When I called to just get an idea of what I can do/should do as far as changing over insurance I was pleased with the service I received from this office. I believe I spoke with a lady name mykeia. She made my experience as easy as possible, I felt welcomed working with her, she was very helpful and patient with me and my questions and because of her I’m heavily considering switching over to State Farm."
We responded:
"Koi, we are grateful for your kind words and thrilled to hear about your positive experience with Mykeia. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Mykeia exceeded your expectations."
LaPorsha Shelly
December 13, 2023
4
out of
5
rating by LaPorsha Shelly
"I reached out to this agency to inquire about a quote on insurance and talked to Mykeia. She was very pleasant with great customer service. She was very knowledgeable and gave me great information. I definitely recommend asking for Mykeia if you’re looking for great customer service and knowledge."
We responded:
"Thank you, LaPorsha, for the positive review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Mykeia, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Selina Brown
October 4, 2023
5
out of
5
rating by Selina Brown
"I just wanted to thank Ebony for the awesome care, consideration and of course the awesome coverage I have with your company."
We responded:
"Thank you for the five stars, Selina! Ebony is a wonderful member of our team, and we’re glad they were able to assist you with your insurance needs."