State Farm® Insurance Agent Adrian Sims
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dennis Pettis
July 11, 2025
5
out of
5
rating by Dennis Pettis
"Terri was excellent to deal with. She answered all my questions and was very helpful."
We responded:
"Thank you for your review, Dennis! I'm happy to hear that Terri provided excellent service and was able to assist you with all your questions. Our team is dedicated to offering helpful and attentive support. If you need anything else, feel free to reach out!"
Dana Beach
June 23, 2025
5
out of
5
rating by Dana Beach
"Terri THOMPSON is amazing she helped me today and she went above and beyond to get my insurance rate down she is very nice and patient great customer service!I highly recommend ,State Farm and ask for Terri THOMPSON. Thank you so much you made it so easy. I will tell everyone about you again thank for kindness."
We responded:
"Thank you for your review, Dana! I'm so happy to hear about your positive experience with Terri. She truly cares about providing excellent service and helping our customers. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Keyla Bustos
April 16, 2025
5
out of
5
rating by Keyla Bustos
"Cecilia is the best there ! I love her service very professional and really explained everything to perfection. We need more people like her !"
We responded:
"Thank you, Keyla! I'm delighted to hear about your positive experience with Cecilia. Her professionalism and ability to explain everything clearly are truly valued. We're grateful to have her as part of our team. If you have any further questions or need assistance, feel free to reach out!"
Tippi Vermillion
March 27, 2025
5
out of
5
rating by Tippi Vermillion
"We stopped to get subs for lunch. The ladies in the Deli were alll HUSTLING!!! Mae made our subs and she was so sweet and kind!! Jojo and Alyssa were her counterparts and they as well were all sweet and kind! Several other ladies in the department were keeping them running so smooth! A++++++ ladies!!!!"
We responded:
"Thank you, Tippi, for sharing your experience! It's wonderful to hear about the fantastic service you received from Mae, Jojo, Alyssa and the rest of the team. Their dedication and kindness truly shine through. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
Sherice Williams
March 25, 2025
5
out of
5
rating by Sherice Williams
"I just had to take a moment to write a review. Today, I hit a pothole in the city of Riverdale, and my tire burst. I needed to call roadside assistance, but I only had 2% battery life left and no charger. In a panic, I called Adrian's office and asked if they could contact roadside assistance for me, since my battery was about to die. I provided them with my location, and about 20 minutes later, who shows up? Adrian Sims! She came to inform me that the tow truck would arrive in approximately 2 hours, and she even brought me a charger. I was completely taken aback by this gesture. This is customer service at its finest! I'm getting emotional just writing this because I truly didn't expect such kindness. Her office embodies the saying, "Like a good neighbor, State Farm is there!" Thank you so much, Adrian, and to your staff. I greatly appreciate it!"
We responded:
"Sherice, I'm so happy to hear about your experience! It was my pleasure to assist you during such a stressful situation. I'm glad I could help and that you felt supported. Your kind words mean a lot to me and the team. If you ever need anything else, don't hesitate to reach out. Thank you for being a valued part of our community!"
Bonnie Cherry
February 3, 2025
5
out of
5
rating by Bonnie Cherry
"Cecilia was Very helpful and assisted me with my home and auto insurance. Very pleasant experience Thanks"
We responded:
"Thank you, Bonnie! I'm happy to know that Cecilia was able to assist you with your insurance needs. It's great to hear you had a pleasant experience. If you have any more questions or need further assistance, feel free to reach out."
Edward Jones
December 2, 2024
5
out of
5
rating by Edward Jones
"Cecilia Herrera is a great assets to state farm. Professional and polite thank you for helping me give her a raise!"
We responded:
"Edward, thank you for your kind words! We're glad to hear that Cecilia has made such a positive impact. We're grateful to have her on our team, and your feedback means a lot. If you need any further assistance, don't hesitate to reach out!"
Dajuan Thompson
November 14, 2024
5
out of
5
rating by Dajuan Thompson
"Terri took good care of me and did great job of giving me the right plan suitable for me"
We responded:
"Dajuan, Thank you for your wonderful review! I'm glad to hear that Terri was able to provide you with a plan that suits your needs. We appreciate your trust in our office and are always here to help with any future questions or needs. - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
Paolo Faraon
November 2, 2024
5
out of
5
rating by Paolo Faraon
"was very patient with me and took me through the process step-by-step and was very punctual and contacted me as soon as she could with more details"
We responded:
"Paolo, thank you for your wonderful review! I'm glad to hear that you found the process smooth and appreciated the step-by-step guidance. It's great to know that punctuality and timely communication made a positive impact on your experience. If you ever need further assistance or have any questions, don't hesitate to reach out. - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
Sean Swope
August 30, 2024
5
out of
5
rating by Sean Swope
"Absolutely excellent! Saved me money and also got me a much better policy than my previous insurance company"
Pamela Harris
July 31, 2024
5
out of
5
rating by Pamela Harris
"Kabani Rhone has been so helpful during my loss. She is patient, knowledgeable and always have a smile on her face. Ms. Rhone customer service is outstanding."
We responded:
"Hey Pamela, Thanks a lot for your wonderful review! I'm so glad Kabani could be there for you during such a tough time. Her patience, knowledge, and positive attitude are truly appreciated. We'll make sure she knows how much her outstanding customer service means to you. If you need anything else, we're here for you! - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
Rhavay Hines
February 16, 2024
5
out of
5
rating by Rhavay Hines
"Been with this agency for almost two years after switching insurance agencies and I couldn’t be more happier. The professionalism and relatability of Ms. Eboni Law is unmatched. She has always went above and beyond when it comes to my concerns and explaining my policy in detail to make sure I’m more than covered than what I used to have at a much lower and manageable rate. I recommend Ms. Law and the Adrian Sims Office to anyone looking to switch insurance agencies! Thank you so much!"
We responded:
"Rhavay, thank you immensely for sharing your wonderful feedback with us! We're truly honored to have had the opportunity to serve you for nearly two years now, and we're absolutely thrilled to hear about your positive experiences with Eboni and our team at the Adrian Sims Office. Your recommendation means the world to us, and we're incredibly grateful for your trust and confidence in our services."
Erin W. McMillion
January 5, 2024
5
out of
5
rating by Erin W. McMillion
"Eboni at the Adrian Sims State Farm office was able to quickly give a quote for a rental property I was purchasing. That quote beat all other rates I received. The office worked well with the lender to exchange all necessary information to make sure there were no hiccups for closing. I look forward to working with them for future investments."
We responded:
"Thank you, Erin, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Eboni, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
