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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Truly Satisfied

October 23, 2025

4  out of  5
rating by Truly Satisfied
"I appreciate how Logan quickly got me what I needed. Excellent customer service! Looking to apply discounts for a much better price."
We responded:
"Thank you for sharing this! I'm glad Logan was able to assist you promptly and provide excellent service. If you have any questions about applying discounts or need further assistance, feel free to reach out. We're here to help!"
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Lisa Wilford

October 9, 2025

4  out of  5
rating by Lisa Wilford
"Great service"
We responded:
"Thank you, Lisa, for your feedback! I'm happy you found our service great. If there's anything more we can do to make your experience even better, feel free to let us know. We're here to help!"
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J Oliver

September 26, 2025

5  out of  5
rating by J Oliver
"Logan Veres providing me with excellent service! He was quick and responsive which helped me get information to my lender timely. He also followed up and was thorough. Thanks again!"
We responded:
"Thank you, J Oliver! I'm happy to hear that Logan provided you with excellent service and was able to assist you promptly. It's great to know he was thorough and followed up effectively. We appreciate your feedback and are here for any future needs!"
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Robert Jackson

September 23, 2025

5  out of  5
rating by Robert Jackson
"Absolutely incredible!!"
We responded:
"Thank you, Robert! I'm so happy to hear that you had an incredible experience with our office. We’re always here to assist with any of your insurance needs. Thanks for choosing us!"
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Jose Jordan

August 24, 2025

5  out of  5
rating by Jose Jordan
"Logan my insurance rep was very knowledgeable and followed up with me frequently to insure that I had the best coverage possible. He quoted me a great rate and made it very easy to get insured."
We responded:
"Thank you, Jose! I'm happy to hear that Logan provided you with knowledgeable service and ensured you received the best coverage. It's great to know that the process was smooth and you got a great rate. If you need anything else, feel free to reach out!"
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Turkessa Foster

August 21, 2025

5  out of  5
rating by Turkessa Foster
"Cecilia Herrera assisted me with transitioning my mother’s policy to State Farm. She was highly knowledgeable about their products and provided excellent customer service throughout the process."
We responded:
"Thank you, Turkessa! I'm happy to hear that Cecilia was able to assist you with your mother's policy transition and provide excellent service. Our team is dedicated to offering knowledgeable support, and it's great to know Cecilia delivered on that promise. If you need any further assistance, feel free to reach out!"
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TheNefertiti35

August 8, 2025

5  out of  5
rating by TheNefertiti35
"My agent, Ms. Cecilia Herrera, took her time and explained any questions or concerns about the additional fees on the quote for insurance, added more coverage as requested, gave a revised quote, and most importantly made it very affordable to be able to purchase both insurances without breaking the bank."
We responded:
"Thank you! I'm happy to hear that Cecilia was able to assist you with your insurance needs and provide clarity on your questions. It's wonderful that she could offer a revised quote that met your budget while adding the coverage you wanted. If there's anything else you need, feel free to reach out!"
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richard williams

August 1, 2025

5  out of  5
rating by richard williams
"I recently switched my insurance from Allstate to State Farm. I received excellent service from Logan Veres, he made the transition exceptionally smooth and guided me through each step. Great service!"
We responded:
"Thank you for your review, Richard! I'm happy to hear that Logan provided you with excellent service and made your transition to State Farm smooth. We appreciate your trust in us and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Donnell Woolfolk

July 31, 2025

5  out of  5
rating by Donnell Woolfolk
"Very knowledgeable person, Terri THOMPSON have beautiful spirit and professional, I enjoy working with her"
We responded:
"Thank you, Donnell! I'm happy to hear that Terri's knowledge and professionalism made your experience enjoyable. We're grateful to have her on our team. If there's anything else you need, feel free to reach out!"
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Carey Flenoy

July 30, 2025

5  out of  5
rating by Carey Flenoy
"Picked up random call from office and glad I did. I was so unhappy with my old insurance company and Terry Lynn was very helpful in helping me switch. She made me feel comfortable and was honest and straight forward with information. So glad she called."
We responded:
"Thank you, Carey! I'm happy to hear that Terry Lynn was able to assist you in making the switch and that you felt comfortable with the process. We’re committed to providing honest and straightforward service. If you have any more questions or need further assistance, feel free to reach out!"
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Dennis Pettis

July 11, 2025

5  out of  5
rating by Dennis Pettis
"Terri was excellent to deal with. She answered all my questions and was very helpful."
We responded:
"Thank you for your review, Dennis! I'm happy to hear that Terri provided excellent service and was able to assist you with all your questions. Our team is dedicated to offering helpful and attentive support. If you need anything else, feel free to reach out!"
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Tyrone Wilson

July 8, 2025

5  out of  5
rating by Tyrone Wilson
"I had best agent Adrian Sims “Terri” her professional knowledge and customer service was remarkable. Adrian Sims from State Farm is the truth she was so patient explained everything in full detail to help me and my family. I was just wanted information about State Farm nevertheless speaking with Adrian Sims I insured my home and vehicles with State Farm I will be telling everyone about Adrian Sims at State Farm for example church members, gym members, co workers, friends and family members. Mrs. Adrian Sims deserves management and pay raise State Farm please keep this young lady she highly represented you in a very positive light. I had the best experience with spending my money in a longtime I know that I truly protected. Thank you again Adrian Sims “Terri”"
We responded:
"Thank you so much, Tyrone, for your wonderful feedback! I'm delighted to hear that I was able to provide great service and made you feel secure with your insurance choices. Your kind words mean a lot. Let us know if there's anything else we can do for you!"
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Dana Beach

June 23, 2025

5  out of  5
rating by Dana Beach
"Terri THOMPSON is amazing she helped me today and she went above and beyond to get my insurance rate down she is very nice and patient great customer service!I highly recommend ,State Farm and ask for Terri THOMPSON. Thank you so much you made it so easy. I will tell everyone about you again thank for kindness."
We responded:
"Thank you for your review, Dana! I'm so happy to hear about your positive experience with Terri. She truly cares about providing excellent service and helping our customers. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Cameron House

June 20, 2025

5  out of  5
rating by Cameron House
"Terri has been such a tremendous help during our homeowner insurance search. I’m so glad I was able to work with her because now we’re bundling our auto & home to save more money and I could not be happier!"
We responded:
"Thank you, Cameron! I'm happy to hear that Terri was able to assist you with your insurance search and help you bundle your policies. It's great to know you're satisfied with the savings! If you have any more questions or need further assistance, feel free to reach out."
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Keyla Bustos

April 16, 2025

5  out of  5
rating by Keyla Bustos
"Cecilia is the best there ! I love her service very professional and really explained everything to perfection. We need more people like her !"
We responded:
"Thank you, Keyla! I'm delighted to hear about your positive experience with Cecilia. Her professionalism and ability to explain everything clearly are truly valued. We're grateful to have her as part of our team. If you have any further questions or need assistance, feel free to reach out!"
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Randy

April 1, 2025

5  out of  5
rating by Randy
"Wonderful service saved me a lot on insurance"
We responded:
"Thank you, Randy! I'm happy to know that our service helped you save on insurance. If you have any more questions or need assistance, feel free to reach out."
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Tippi Vermillion

March 27, 2025

5  out of  5
rating by Tippi Vermillion
"We stopped to get subs for lunch. The ladies in the Deli were alll HUSTLING!!! Mae made our subs and she was so sweet and kind!! Jojo and Alyssa were her counterparts and they as well were all sweet and kind! Several other ladies in the department were keeping them running so smooth! A++++++ ladies!!!!"
We responded:
"Thank you, Tippi, for sharing your experience! It's wonderful to hear about the fantastic service you received from Mae, Jojo, Alyssa and the rest of the team. Their dedication and kindness truly shine through. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
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Omar Cruz

March 26, 2025

5  out of  5
rating by Omar Cruz
"Cecilia was so easy to work with! Brought my rate down more than I expected! Don’t think twice about giving her a call."
We responded:
"Thank you, Omar, for sharing your experience! I'm happy to hear that Cecilia was able to assist you effectively and help lower your rate. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!"
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Sherice Williams

March 25, 2025

5  out of  5
rating by Sherice Williams
"I just had to take a moment to write a review. Today, I hit a pothole in the city of Riverdale, and my tire burst. I needed to call roadside assistance, but I only had 2% battery life left and no charger. In a panic, I called Adrian's office and asked if they could contact roadside assistance for me, since my battery was about to die. I provided them with my location, and about 20 minutes later, who shows up? Adrian Sims! She came to inform me that the tow truck would arrive in approximately 2 hours, and she even brought me a charger. I was completely taken aback by this gesture. This is customer service at its finest! I'm getting emotional just writing this because I truly didn't expect such kindness. Her office embodies the saying, "Like a good neighbor, State Farm is there!" Thank you so much, Adrian, and to your staff. I greatly appreciate it!"
We responded:
"Sherice, I'm so happy to hear about your experience! It was my pleasure to assist you during such a stressful situation. I'm glad I could help and that you felt supported. Your kind words mean a lot to me and the team. If you ever need anything else, don't hesitate to reach out. Thank you for being a valued part of our community!"
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Jhon Delius

March 14, 2025

5  out of  5
rating by Jhon Delius
"I wanted to take a moment to express my appreciation for Ms. kabani . She was truly great during my recent interaction with her. she made me feel welcome and comfortable. I especially want to thank her for adjusting my policy; I am much happier with the changes. Additionally, she was able to provide me with valuable new knowledge that I found very helpful. Please pass along my gratitude to her for her exceptional service. Thank you!"
We responded:
"Thank you, Jhon, for sharing your positive experience with Kabani! I'm delighted to hear that she made you feel welcome and comfortable during your visit. It's wonderful that the policy adjustments have left you happier, and that you found the new information she provided valuable. I'll be sure to pass along your gratitude to her for her exceptional service. If you have any further questions or need assistance, please feel free to reach out to our office."
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Heredity Masonry Contractors LLC

February 11, 2025

5  out of  5
rating by Heredity Masonry Contractors LLC
"Cecilia Herrera was very helpful in explaining the insurance services that she offers for my masonry business. She explained everything that I needed to know about insuring my business. Thanks to Cecilia I was able to learn more about insurance, that I didn’t even know about! I highly recommend talking with Cecilia about any insurance inquiries."
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that Cecilia was able to assist you with your insurance needs for your masonry business. Her dedication to providing clear and comprehensive explanations is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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Bonnie Cherry

February 3, 2025

5  out of  5
rating by Bonnie Cherry
"Cecilia was Very helpful and assisted me with my home and auto insurance. Very pleasant experience Thanks"
We responded:
"Thank you, Bonnie! I'm happy to know that Cecilia was able to assist you with your insurance needs. It's great to hear you had a pleasant experience. If you have any more questions or need further assistance, feel free to reach out."
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Edward Jones

December 2, 2024

5  out of  5
rating by Edward Jones
"Cecilia Herrera is a great assets to state farm. Professional and polite thank you for helping me give her a raise!"
We responded:
"Edward, thank you for your kind words! We're glad to hear that Cecilia has made such a positive impact. We're grateful to have her on our team, and your feedback means a lot. If you need any further assistance, don't hesitate to reach out!"
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Terry Cohen

November 27, 2024

5  out of  5
rating by Terry Cohen
"Mrs.Terri did a great job thanks again"
We responded:
"Terry, thank you for your wonderful feedback! I'm happy to know that Terri provided you with excellent service. We appreciate your trust in our team and look forward to assisting you with any future needs."
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Dajuan Thompson

November 14, 2024

5  out of  5
rating by Dajuan Thompson
"Terri took good care of me and did great job of giving me the right plan suitable for me"
We responded:
"Dajuan, Thank you for your wonderful review! I'm glad to hear that Terri was able to provide you with a plan that suits your needs. We appreciate your trust in our office and are always here to help with any future questions or needs. - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"