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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

sassy Capricorn

August 23, 2023

5  out of  5 rating by sassy Capricorn
"Ms. Cynthia has been a tremendous help with helping me get my policy started. She has been very diligent with answering all of my questions. I’m so grateful for her professionalism and also empathy."

Claudel Butler

August 21, 2023

5  out of  5 rating by Claudel Butler
"Cynthia B is patient and awesome"

latrese williams

August 14, 2023

5  out of  5 rating by latrese williams
"Thank you Eboni for your exceptional customer service. Being able to reach out to you and get my questions answered means a lot. Not once did you make me just feel like another insurance policy. You explained and dressed my concerns. I really appreciate you and your professionalism."

kenya law

August 14, 2023

5  out of  5 rating by kenya law
"Great customer service!! Eboni Law was very professional and knowledgeable. She answered all my questions and was very thorough and honest. I really appreciate that."

Benjamin Whitening, Jr.

August 10, 2023

5  out of  5 rating by Benjamin Whitening, Jr.
"I appreciate the service State Farm has been providing and Cynthia is a excellent service person"

Catrice Murray

August 9, 2023

5  out of  5 rating by Catrice Murray
"The customer service from Eboni was exceptional, I was referred to her and when she introduced herself it was very welcoming. She asked a few questions and was able to put together a detailed package of services that would fit my insurance needs. I would definitely refer her to friends and family! Customer service and attention to detail is a high priority when shopping for services and she gets a 5 star, in my book! Thank you Eboni and keep up the great service!"

Shakiera Jackson

August 9, 2023

5  out of  5 rating by Shakiera Jackson
"When my mom and I were shopping for another auto insurance plan, Cynthia was very helpful. She took her time and made sure we understood the type of plan and the importance of the add ons and bundles State Farm offered. She was patient and took her time with us. I would definitely recommend them for all your insurance needs!"

Amber Glaspie

August 9, 2023

5  out of  5 rating by Amber Glaspie
"Ms. Cynthia was so helpful and caring when providing us options for ourife insurance policies. She literally went above and beyond and was so detailed when she explained everything to us. She will definitely be my go to agent from now on with state farm."

Sarayfah Bolling

August 9, 2023

5  out of  5 rating by Sarayfah Bolling
"Cynthia was awesome to work with. I was looking to reduce my payments and she encouraged me to complete the defensive driving course. I completed the course and was able to same some money on my insurance. If you need help with your services, don’t hesitate to reach out to her."

Brandyce Colon

August 9, 2023

5  out of  5 rating by Brandyce Colon
"This agency is Excellent! The personalized service I received from Eboni really made me feel like they care about my needs and truly earning my business!"

Deirdre Goolsby

August 8, 2023

5  out of  5 rating by Deirdre Goolsby
"It’s always a pleasurable experience when I reach out to Adrian Sims office (State Farm Insurance)! Every interaction has been professional, very informative and supportive! Today I worked with Cynthia and she was awesome from the time she answered to hanging up. She was an absolute joy to work with. She thoroughly reviewed my policy and provides additional information to help me save money. For that I am thankful!"

venesha tindal

August 8, 2023

5  out of  5 rating by venesha tindal
"Eboni was so wonderful with helping me get the right insurance for both my home and business. Highly recommend"

tony neely

June 29, 2023

5  out of  5 rating by tony neely
"Adrian Sims's State Farms agency is a top-notch operation, I strongly recommend. The staff is well trained and committed to delivering world class service which is rare in the business community today. I have been working with Eboni at the agency and she is skilled and dedicated to help deliver the right products for our personal and business needs. They have customer for life. Tony Neely"

Lotina Goggins

June 26, 2023

5  out of  5 rating by Lotina Goggins
"Ms. Cynthia went over and beyond"

Brittney Johnson

May 27, 2023

5  out of  5 rating by Brittney Johnson
"I had a quick and great experience with Lynette. She made sure to answer all my questions and provide extra assistance if needed. Very nice and personable. You can tell she cares about the customers."

Adrienne Hudson

March 29, 2023

5  out of  5 rating by Adrienne Hudson
"Great customer service, Adrian is amazing."

Tonia J

November 22, 2022

5  out of  5 rating by Tonia J
"All I can say is Adrian Sims is the best and all the people who work with her are really cool and they go out their way above and beyond to help you"


October 30, 2022

2  out of  5 rating by C.R.
"Mrs. Sims and her office staff are okay and answers all questions for your insurance needs."

YouWilliam Betsill

January 18, 2022

5  out of  5 rating by YouWilliam Betsill
"Stephanie is top notch. She is knowledgeable and professional in every way. I enjoy talking to her and she gets me the information needed in a timely manner."

Darriell Clements

December 10, 2021

5  out of  5 rating by Darriell Clements
"First of all I wanna say thank you thank you from the start of the phone call to the end EVERYONE I spoke with was very helpful and professional even called me a few times to let me know how things were going on their end not to mention handled other business matters for me I would highly recommend you guys to everybody I know Thanks again"

don hall

June 11, 2021

5  out of  5 rating by don hall
"Stephanie did a very good job in answering my concerns she made me feel like family"

tracy mixon

February 21, 2021

5  out of  5 rating by tracy mixon
"Very professional friendly exceptional customer service"

Mikki Kennedy

February 3, 2021

5  out of  5 rating by Mikki Kennedy
"Adrian Sims is not only a great State Farm Insurance Agent- she is also a great person. You can depend on Adrian Sims for all of your Auto & Home insurance needs. Call her today. Highly recommended."

Susan peberdy

November 17, 2020

5  out of  5 rating by Susan peberdy
"Erica who works in the office is always very helpful"

Swazetta Riley

October 22, 2020

5  out of  5 rating by Swazetta Riley
"I called today and spoke with Stephanie, she was awesome I had 3 questions about the multiple car/home discounts, where and how would I know the discounts are applied. She walked me through on the website, under manage account and click on tab that say DISCOUNTS,,, and it have all the discounts you should be receiving. Then I asked about the due date of bill was there is a way to change date, and there is a way you can pay your bill after the due date and she was SOOOOO knowledgeable about the company/policy and what state farm can do to help out their customers. She explained Some options on how to pay your bill. And really having that personable conversation and not sounding rushed or irritated over the phone, I heard that smile. Stephanie provided the H.E.A.R.T today. and that stands for: Heard Empathized Answered Responded Thoughtful and Thankful. I must say Stephanie Communicated with the H.E.A.R.T today. Thank you and I will speak with you soon and thank you for being such a great asset to State Farm. Mrs. Swa James."