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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ila Dossantos

April 17, 2026

5  out of  5
rating by Ila Dossantos
"Cecilia Herrera was very helpful in the Fayetteville office. Very knowledgeable."
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Williams Sports Installations

April 8, 2026

5  out of  5
rating by Williams Sports Installations
"Logan was awesome and helped me save so much $! Went above and beyond. Thank you so much!"
We responded:
"Thank you, Williams Sports Installations! I'm happy to hear that Logan provided such excellent service and helped you save money. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jannet Pena-Rodriguez

April 7, 2026

5  out of  5
rating by Jannet Pena-Rodriguez
"I was very happy with the service Ms.Adrian Sims provided! Not only was I happy with the quotes I received, but also very grateful for all the valuable information she provided me with! Ms.Sims was very helpful and answered all the questions I had! I am a new happy customer:)"
We responded:
"Thank you, Jannet! I'm delighted that you found the service and information helpful. It's fantastic to have you as a new customer. If there's anything else you need, don't hesitate to get in touch!"
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Millie

March 27, 2026

5  out of  5
rating by Millie
"I'm so thankful for Terri who assisted me..She got me taken care of with no hassle...Very low price and I'm driving good with State Farm on my side.It feels good 😊"
We responded:
"Thank you for your review, Millie! I'm happy to hear that Terri was able to assist you smoothly and that you're satisfied with the pricing. It's great to know you're feeling good with State Farm by your side. Let us know if there's anything else we can do for you!"
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GirlThat’s Tae

March 20, 2026

5  out of  5
rating by GirlThat’s Tae
"Amazing help Logan was an amazing Logan provided amazing service from start to finish. He was professional, patient, and made everything easy to understand. He answered all my questions clearly and helped me find the best option without any pressure. You can tell he genuinely cares about helping people. Definitely one of the best experiences I’ve had — highly recommend asking for Logan if you can!"
We responded:
"Thank you, GirlThat’s Tae, for your wonderful feedback! I'm so happy to hear that Logan provided such exceptional service and made your experience smooth and informative. We’re grateful to have him on our team, and it’s fantastic to know he made a positive impact. If you need anything else, feel free to reach out!"
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Treena Riseden

March 5, 2026

5  out of  5
rating by Treena Riseden
"Was very helpful and very nice Very understanding"
We responded:
"Thank you, Treena! I'm happy to hear that you found our service helpful and understanding. We strive to provide a supportive experience for everyone. If you have any more questions or need assistance, feel free to reach out!"
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FRANTZ KENOL

February 24, 2026

5  out of  5
rating by FRANTZ KENOL
"Wanted to say that my experience with Terri at the Adrian Simms State Farm was excellent. She was professional, courteous and helpful during the purchasing process of my house (which had difficulties). I give her the highest kudos and recommendations"
We responded:
"Thank you, Frantz, for sharing your experience! I'm happy to hear that Terri provided such professional and helpful service during your home purchase. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Sequoia Millen-El

January 12, 2026

5  out of  5
rating by Sequoia Millen-El
"My agent, Teri, was able to resolve the multiple issues my husband I had regarding our policy. Teri thoroughly explained our options and went through the terms of our renewal agreement."
We responded:
"Thank you, Sequoia, for sharing your experience! I'm happy to know that Teri was able to assist you and your husband with your policy concerns. Our team is dedicated to providing clear and helpful guidance. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Tashi Calderwood

January 7, 2026

5  out of  5
rating by Tashi Calderwood
"If you’re looking for great service with a personal touch, Adrian Sims is your girl! She was responsive, helpful, and genuinely enjoyable to work with."
We responded:
"Thank you, Tashi! I'm happy you enjoyed the personal touch and service I strive to provide. It's wonderful to know you found the experience responsive and helpful. If there's anything else you need, feel free to reach out anytime!"
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Joyce Sanders

January 5, 2026

5  out of  5
rating by Joyce Sanders
"During my search to replace my current insurer I had the good fortune to speak with Kabani at the Adrian Sims State Farm Insurance Agency. Customer service was extraordinary; no sale's pitch just conversations on the best coverage for my situation and budget. Kabani was knowledgeable and professional. She follows-up and follows-through in providing requested information and documents. Thank you Kabani for making my transition to State Farm was simple and stress-free."
We responded:
"Thank you, Joyce! I'm glad to hear that Kabani provided such exceptional service during your transition to State Farm. It's wonderful that she made the process simple and stress-free for you. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Truly Satisfied

October 23, 2025

4  out of  5
rating by Truly Satisfied
"I appreciate how Logan quickly got me what I needed. Excellent customer service! Looking to apply discounts for a much better price."
We responded:
"Thank you for sharing this! I'm glad Logan was able to assist you promptly and provide excellent service. If you have any questions about applying discounts or need further assistance, feel free to reach out. We're here to help!"
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Lisa Wilford

October 9, 2025

4  out of  5
rating by Lisa Wilford
"Great service"
We responded:
"Thank you, Lisa, for your feedback! I'm happy you found our service great. If there's anything more we can do to make your experience even better, feel free to let us know. We're here to help!"
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J Oliver

September 26, 2025

5  out of  5
rating by J Oliver
"Logan Veres providing me with excellent service! He was quick and responsive which helped me get information to my lender timely. He also followed up and was thorough. Thanks again!"
We responded:
"Thank you, J Oliver! I'm happy to hear that Logan provided you with excellent service and was able to assist you promptly. It's great to know he was thorough and followed up effectively. We appreciate your feedback and are here for any future needs!"
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Robert Jackson

September 23, 2025

5  out of  5
rating by Robert Jackson
"Absolutely incredible!!"
We responded:
"Thank you, Robert! I'm so happy to hear that you had an incredible experience with our office. We’re always here to assist with any of your insurance needs. Thanks for choosing us!"
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Jose Jordan

August 24, 2025

5  out of  5
rating by Jose Jordan
"Logan my insurance rep was very knowledgeable and followed up with me frequently to insure that I had the best coverage possible. He quoted me a great rate and made it very easy to get insured."
We responded:
"Thank you, Jose! I'm happy to hear that Logan provided you with knowledgeable service and ensured you received the best coverage. It's great to know that the process was smooth and you got a great rate. If you need anything else, feel free to reach out!"
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Turkessa Foster

August 21, 2025

5  out of  5
rating by Turkessa Foster
"Cecilia Herrera assisted me with transitioning my mother’s policy to State Farm. She was highly knowledgeable about their products and provided excellent customer service throughout the process."
We responded:
"Thank you, Turkessa! I'm happy to hear that Cecilia was able to assist you with your mother's policy transition and provide excellent service. Our team is dedicated to offering knowledgeable support, and it's great to know Cecilia delivered on that promise. If you need any further assistance, feel free to reach out!"
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TheNefertiti35

August 8, 2025

5  out of  5
rating by TheNefertiti35
"My agent, Ms. Cecilia Herrera, took her time and explained any questions or concerns about the additional fees on the quote for insurance, added more coverage as requested, gave a revised quote, and most importantly made it very affordable to be able to purchase both insurances without breaking the bank."
We responded:
"Thank you! I'm happy to hear that Cecilia was able to assist you with your insurance needs and provide clarity on your questions. It's wonderful that she could offer a revised quote that met your budget while adding the coverage you wanted. If there's anything else you need, feel free to reach out!"
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richard williams

August 1, 2025

5  out of  5
rating by richard williams
"I recently switched my insurance from Allstate to State Farm. I received excellent service from Logan Veres, he made the transition exceptionally smooth and guided me through each step. Great service!"
We responded:
"Thank you for your review, Richard! I'm happy to hear that Logan provided you with excellent service and made your transition to State Farm smooth. We appreciate your trust in us and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Donnell Woolfolk

July 31, 2025

5  out of  5
rating by Donnell Woolfolk
"Very knowledgeable person, Terri THOMPSON have beautiful spirit and professional, I enjoy working with her"
We responded:
"Thank you, Donnell! I'm happy to hear that Terri's knowledge and professionalism made your experience enjoyable. We're grateful to have her on our team. If there's anything else you need, feel free to reach out!"
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Carey Flenoy

July 30, 2025

5  out of  5
rating by Carey Flenoy
"Picked up random call from office and glad I did. I was so unhappy with my old insurance company and Terry Lynn was very helpful in helping me switch. She made me feel comfortable and was honest and straight forward with information. So glad she called."
We responded:
"Thank you, Carey! I'm happy to hear that Terry Lynn was able to assist you in making the switch and that you felt comfortable with the process. We’re committed to providing honest and straightforward service. If you have any more questions or need further assistance, feel free to reach out!"
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Dennis Pettis

July 11, 2025

5  out of  5
rating by Dennis Pettis
"Terri was excellent to deal with. She answered all my questions and was very helpful."
We responded:
"Thank you for your review, Dennis! I'm happy to hear that Terri provided excellent service and was able to assist you with all your questions. Our team is dedicated to offering helpful and attentive support. If you need anything else, feel free to reach out!"
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Tyrone Wilson

July 8, 2025

5  out of  5
rating by Tyrone Wilson
"I had best agent Adrian Sims “Terri” her professional knowledge and customer service was remarkable. Adrian Sims from State Farm is the truth she was so patient explained everything in full detail to help me and my family. I was just wanted information about State Farm nevertheless speaking with Adrian Sims I insured my home and vehicles with State Farm I will be telling everyone about Adrian Sims at State Farm for example church members, gym members, co workers, friends and family members. Mrs. Adrian Sims deserves management and pay raise State Farm please keep this young lady she highly represented you in a very positive light. I had the best experience with spending my money in a longtime I know that I truly protected. Thank you again Adrian Sims “Terri”"
We responded:
"Thank you so much, Tyrone, for your wonderful feedback! I'm delighted to hear that I was able to provide great service and made you feel secure with your insurance choices. Your kind words mean a lot. Let us know if there's anything else we can do for you!"
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Dana Beach

June 23, 2025

5  out of  5
rating by Dana Beach
"Terri THOMPSON is amazing she helped me today and she went above and beyond to get my insurance rate down she is very nice and patient great customer service!I highly recommend ,State Farm and ask for Terri THOMPSON. Thank you so much you made it so easy. I will tell everyone about you again thank for kindness."
We responded:
"Thank you for your review, Dana! I'm so happy to hear about your positive experience with Terri. She truly cares about providing excellent service and helping our customers. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Cameron House

June 20, 2025

5  out of  5
rating by Cameron House
"Terri has been such a tremendous help during our homeowner insurance search. I’m so glad I was able to work with her because now we’re bundling our auto & home to save more money and I could not be happier!"
We responded:
"Thank you, Cameron! I'm happy to hear that Terri was able to assist you with your insurance search and help you bundle your policies. It's great to know you're satisfied with the savings! If you have any more questions or need further assistance, feel free to reach out."
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Keyla Bustos

April 16, 2025

5  out of  5
rating by Keyla Bustos
"Cecilia is the best there ! I love her service very professional and really explained everything to perfection. We need more people like her !"
We responded:
"Thank you, Keyla! I'm delighted to hear about your positive experience with Cecilia. Her professionalism and ability to explain everything clearly are truly valued. We're grateful to have her as part of our team. If you have any further questions or need assistance, feel free to reach out!"