State Farm® Insurance Agent Adrian Sims
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
wayne vincent
November 5, 2024
5
out of
5
rating by wayne vincent
"Met with Kabani on my business ins needs. She took the time to explain the types of payment plans to go along with my cash flow Thanks Kabani 🤩👍"
We responded:
"Wayne, thank you for your wonderful review! I'm glad Kabani could assist with your business insurance needs and provide clear explanations on payment plans that fit your cash flow. Your satisfaction is important to us, and we're grateful for your feedback. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
Paolo Faraon
November 2, 2024
5
out of
5
rating by Paolo Faraon
"was very patient with me and took me through the process step-by-step and was very punctual and contacted me as soon as she could with more details"
We responded:
"Paolo, thank you for your wonderful review! I'm glad to hear that you found the process smooth and appreciated the step-by-step guidance. It's great to know that punctuality and timely communication made a positive impact on your experience. If you ever need further assistance or have any questions, don't hesitate to reach out. - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
LaTasha Johnson
September 26, 2024
5
out of
5
rating by LaTasha Johnson
"I met Adrian and she was amazing. Definitely check out her office for great service."
We responded:
"LaTasha, thank you so much for your wonderful review! I'm glad you had an amazing experience with Adrian. Our office is committed to providing great service, and your feedback means a lot to us. If you ever need anything, don't hesitate to reach out. - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
Sean Swope
August 30, 2024
5
out of
5
rating by Sean Swope
"Absolutely excellent! Saved me money and also got me a much better policy than my previous insurance company"
DOUGLAS ODONNELL
August 12, 2024
5
out of
5
rating by DOUGLAS ODONNELL
"The agent gets it done. All went well."
We responded:
"Hey Douglas, Thanks for the awesome review! I'm glad everything went well and that we could get it done for you. If you need anything else, we're here to help! - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
Pamela Harris
July 31, 2024
5
out of
5
rating by Pamela Harris
"Kabani Rhone has been so helpful during my loss. She is patient, knowledgeable and always have a smile on her face. Ms. Rhone customer service is outstanding."
We responded:
"Hey Pamela, Thanks a lot for your wonderful review! I'm so glad Kabani could be there for you during such a tough time. Her patience, knowledge, and positive attitude are truly appreciated. We'll make sure she knows how much her outstanding customer service means to you. If you need anything else, we're here for you! - Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
dgrfpp
July 7, 2024
5
out of
5
rating by dgrfpp
"I personally have had the pleasure to be assisted by Mrs Eboni , she’s absolutely amazing. But I haven’t had one single bad experience with anybody working here.. highly recommended."
We responded:
"Thank you for your wonderful feedback! We are thrilled to hear that Eboni provided amazing assistance, and we are delighted that you have had consistently positive experiences with our team. We are grateful for your recommendation and look forward to assisting you further in the future! Adrian Sims - State Farm Insurance Agent, Fayetteville, GA"
Rhavay Hines
February 16, 2024
5
out of
5
rating by Rhavay Hines
"Been with this agency for almost two years after switching insurance agencies and I couldn’t be more happier. The professionalism and relatability of Ms. Eboni Law is unmatched. She has always went above and beyond when it comes to my concerns and explaining my policy in detail to make sure I’m more than covered than what I used to have at a much lower and manageable rate. I recommend Ms. Law and the Adrian Sims Office to anyone looking to switch insurance agencies! Thank you so much!"
We responded:
"Rhavay, thank you immensely for sharing your wonderful feedback with us! We're truly honored to have had the opportunity to serve you for nearly two years now, and we're absolutely thrilled to hear about your positive experiences with Eboni and our team at the Adrian Sims Office. Your recommendation means the world to us, and we're incredibly grateful for your trust and confidence in our services."
Jennifer Henderson
January 29, 2024
5
out of
5
rating by Jennifer Henderson
"I had the honor of working with Ms crissy Tyson. Simply amazing great customer service. She was able to answer all of my questions and able to give me different quotes. I definitely recommend her such a friendly person to work with."
We responded:
"Thank you,Jennifer, for your positive feedback and for acknowledging the exceptional assistance provided by Crissy. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Erin W. McMillion
January 5, 2024
5
out of
5
rating by Erin W. McMillion
"Eboni at the Adrian Sims State Farm office was able to quickly give a quote for a rental property I was purchasing. That quote beat all other rates I received. The office worked well with the lender to exchange all necessary information to make sure there were no hiccups for closing. I look forward to working with them for future investments."
We responded:
"Thank you, Erin, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Eboni, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Chris Hill
December 14, 2023
5
out of
5
rating by Chris Hill
"Just wanted to let people know that you have an amazing person working for the company Crissy Tyson was was so professional and accommodating with my experience with this company and I will recommend people to ask for her cause she is great at what she does.😁"
We responded:
"Thanks for the kind words, Chris! We’re happy to hear Crissy was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Koi Zellars
December 13, 2023
5
out of
5
rating by Koi Zellars
"Starting off these days people who are in customer service based positions seem to be very impatient and seem to just not care at all and is all about the money. When I called to just get an idea of what I can do/should do as far as changing over insurance I was pleased with the service I received from this office. I believe I spoke with a lady name mykeia. She made my experience as easy as possible, I felt welcomed working with her, she was very helpful and patient with me and my questions and because of her I’m heavily considering switching over to State Farm."
We responded:
"Koi, we are grateful for your kind words and thrilled to hear about your positive experience with Mykeia. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Mykeia exceeded your expectations."
LaPorsha Shelly
December 13, 2023
4
out of
5
rating by LaPorsha Shelly
"I reached out to this agency to inquire about a quote on insurance and talked to Mykeia. She was very pleasant with great customer service. She was very knowledgeable and gave me great information. I definitely recommend asking for Mykeia if you’re looking for great customer service and knowledge."
We responded:
"Thank you, LaPorsha, for the positive review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Mykeia, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Selina Brown
October 4, 2023
5
out of
5
rating by Selina Brown
"I just wanted to thank Ebony for the awesome care, consideration and of course the awesome coverage I have with your company."
We responded:
"Thank you for the five stars, Selina! Ebony is a wonderful member of our team, and we’re glad they were able to assist you with your insurance needs."
sassy Capricorn
August 23, 2023
5
out of
5
rating by sassy Capricorn
"Ms. Cynthia has been a tremendous help with helping me get my policy started. She has been very diligent with answering all of my questions. I’m so grateful for her professionalism and also empathy."
We responded:
"Thank you for the wonderful review! Cynthia is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Claudel Butler
August 21, 2023
5
out of
5
rating by Claudel Butler
"Cynthia B is patient and awesome"
We responded:
"Claudel, thank you for the shoutout for Cynthia! We greatly appreciate you letting us be your good neighbor."
latrese williams
August 14, 2023
5
out of
5
rating by latrese williams
"Thank you Eboni for your exceptional customer service. Being able to reach out to you and get my questions answered means a lot. Not once did you make me just feel like another insurance policy. You explained and dressed my concerns. I really appreciate you and your professionalism."
We responded:
"Dear Latrese, your kind comments mean a lot to our team, and we sincerely appreciate you allowing us to handle your insurance needs. Rest assured, Eboni is deeply committed to providing exceptional care to our valued customers. Thank you for your support and we look forward to assisting you with your insurance needs."
kenya law
August 14, 2023
5
out of
5
rating by kenya law
"Great customer service!! Eboni Law was very professional and knowledgeable. She answered all my questions and was very thorough and honest. I really appreciate that."
We responded:
"Thank you, Kenya! We are fortunate to have hard-working team members, like Eboni, who do their best for their customers. Thank you for trusting us with your coverage needs!"
Benjamin Whitening, Jr.
August 10, 2023
5
out of
5
rating by Benjamin Whitening, Jr.
"I appreciate the service State Farm has been providing and Cynthia is a excellent service person"
We responded:
"Benjamin, we thank you for the amazing review. Cynthia always puts our customers first."
Trice
August 9, 2023
5
out of
5
rating by Trice
"The customer service from Eboni was exceptional, I was referred to her and when she introduced herself it was very welcoming. She asked a few questions and was able to put together a detailed package of services that would fit my insurance needs. I would definitely refer her to friends and family! Customer service and attention to detail is a high priority when shopping for services and she gets a 5 star, in my book! Thank you Eboni and keep up the great service!"
We responded:
"Thank you, Catrice, for your positive feedback and for acknowledging the exceptional assistance provided by Eboni. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Shakiera Jackson
August 9, 2023
5
out of
5
rating by Shakiera Jackson
"When my mom and I were shopping for another auto insurance plan, Cynthia was very helpful. She took her time and made sure we understood the type of plan and the importance of the add ons and bundles State Farm offered. She was patient and took her time with us. I would definitely recommend them for all your insurance needs!"
We responded:
"Reviews like this overjoy us, Shakiera! Cynthia is a wonderful member of our team, and we’re glad she was able to assist you with you and your mother's new auto insurance policy. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Amber Glaspie
August 9, 2023
5
out of
5
rating by Amber Glaspie
"Ms. Cynthia was so helpful and caring when providing us options for ourife insurance policies. She literally went above and beyond and was so detailed when she explained everything to us. She will definitely be my go to agent from now on with state farm."
We responded:
"Amber, we’re glad to hear how Cynthia was able to help you with your life insurance policy! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider!"
Sarayfah Bolling
August 9, 2023
5
out of
5
rating by Sarayfah Bolling
"Cynthia was awesome to work with. I was looking to reduce my payments and she encouraged me to complete the defensive driving course. I completed the course and was able to same some money on my insurance. If you need help with your services, don’t hesitate to reach out to her."
We responded:
"Hi, Sarayfah! Thank you for the praise for Cynthia! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs."
Brandyce Colon
August 9, 2023
5
out of
5
rating by Brandyce Colon
"This agency is Excellent! The personalized service I received from Eboni really made me feel like they care about my needs and truly earning my business!"
We responded:
"Brandyce, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Eboni cares a lot about our customers."
Deirdre Goolsby
August 8, 2023
5
out of
5
rating by Deirdre Goolsby
"It’s always a pleasurable experience when I reach out to Adrian Sims office (State Farm Insurance)! Every interaction has been professional, very informative and supportive! Today I worked with Cynthia and she was awesome from the time she answered to hanging up. She was an absolute joy to work with. She thoroughly reviewed my policy and provides additional information to help me save money. For that I am thankful!"
We responded:
"Thank you, Deirdre, for the kind words! We are glad to hear that Cynthia was able to help you with your insurance needs. We believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. Our office is always available to answer any questions you may have. Thank you for trusting us to protect what matters most!"